This Privacy Policy explains how:
Evithi.com trading as AussieMart ABN 61 144 758 255
collects, holds, uses and discloses personal information.
Information we may collect
AussieMart may collect:
- name;
- email address;
- telephone number;
- billing address;
- delivery address;
- account information;
- order history;
- delivery instructions;
- communications with customer support;
- return and warranty information;
- IP address;
- browser and device information;
- website usage information;
- marketing preferences; and
- payment transaction references.
How we collect information
Information may be collected:
- directly from you;
- when you create an account;
- when you place an order;
- when you contact customer support;
- when you submit a return or warranty request;
- through cookies and similar technologies;
- from payment providers;
- from fulfilment partners;
- from delivery providers; and
- from other service providers involved in fulfilling your transaction.
Why we use personal information
AussieMart may use personal information to:
- process orders;
- process payments;
- arrange fulfilment;
- arrange delivery;
- provide tracking;
- manage customer accounts;
- provide customer support;
- manage returns, refunds and warranty claims;
- prevent fraud;
- maintain website security;
- improve website functionality;
- comply with legal obligations; and
- send permitted marketing communications.
Suppliers and fulfilment partners
AussieMart may provide approved suppliers and fulfilment partners with the minimum information reasonably necessary to fulfil your order.
This may include:
- recipient name;
- delivery address;
- telephone number where required for delivery;
- ordered products; and
- delivery instructions.
Couriers and delivery providers
AussieMart may provide information required for delivery to:
- postal services;
- courier companies;
- freight providers; and
- other delivery partners.
Payment providers
Payment information may be processed by authorised third-party payment providers.
AussieMart does not require direct access to your complete payment-card credentials where those details are securely handled by the payment provider.
Overseas service providers
Some service providers may process or store information outside Australia.
Where applicable, AussieMart will handle overseas disclosures in accordance with relevant Australian privacy requirements.
Cookies and similar technologies
AussieMart may use cookies and similar technologies for:
- shopping carts;
- account sessions;
- authentication;
- checkout;
- security;
- fraud prevention;
- analytics;
- preferences; and
- marketing where enabled.
Please refer to the Cookie Policy for more information.
Marketing communications
Where permitted by law, AussieMart may send marketing communications.
You may unsubscribe using the unsubscribe mechanism provided.
Transactional messages relating to orders, delivery, security and customer support may still be sent where necessary.
Security
AussieMart takes reasonable technical and organisational steps to protect personal information against:
- misuse;
- interference;
- loss;
- unauthorised access;
- modification; and
- disclosure.
No online service can guarantee absolute security.
Access and correction
To request access to or correction of personal information held by AussieMart, contact:
Privacy complaints
If you believe your personal information has been mishandled, contact:
AussieMart will investigate the complaint and respond within a reasonable period.